Early Report Finds Denver Program That Sends Healthcare Workers to Handle Mental Health Calls Instead of Police Has Been a Success

Illustration for article titled Early Report Finds Denver Program That Sends Healthcare Workers to Handle Mental Health Calls Instead of Police Has Been a Success
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The pilot period for a program in Denver that sends healthcare workers to respond to calls for mental health and substance abuse issues has so far been a success, according to local officials.


CBS News reports that a six-month progress report on the Support Team Assisted Response (STAR) program has found that the program responded to 748 calls that included welfare checks, narcotic incidents, and mental health episodes. The report found that no police assistance was needed on any of the calls, and that not a single person was arrested. Police chief Paul Pazen told CBS News that he views the program as a success that “saves lives.”

“That’s 748 times fewer that the police department was called, meaning we can free up law enforcement to do what law enforcement is supposed to do, and really what law enforcement is good at, and that is addressing crime issues, violent crime, property crime and traffic safety,” Pazen told CBS News. “...You have a safer community and you have better outcomes for people in crisis.”

In recent months, the deaths of Daniel Prude and Patrick Warren Sr. have placed a renewed spotlight on how the police handle situations where people are in crisis and dealing with mental illness. Research from the Treatment Advocacy Center shows that people with untreated mental illness are 16 times more likely to be shot and killed by law enforcement.

“By dismantling the mental illness treatment system, we have turned mental health crisis from a medical issue into a police matter,” John Snook, executive director and a co-author of the Treatment Advocacy Center study, said in a press release. “This is patently unfair, illogical and is proving harmful both to the individual in desperate need of care and the officer who is forced to respond.”

The progress report didn’t find any concerns about the STAR program, but did note that the only way to measure its effectiveness on a large scale is to, uh, increase the scale. “The STAR program has been successful based on the metrics and program goals we evaluated. However, the STAR program will continue to be successful only if the City can continue to engage and build with the community,” the report states.

During the pilot period, STAR teams were only allowed to work in certain areas of the city from 10 a.m-6 p.m, Monday-Friday. Pazen told CBS News that Denver Mayor Michael Hancock has agreed to put an additional $1.4 million into the program from the city’s general fund. This money will help the program expand to more areas around the city, and allow them to respond to calls seven days a week.


Programs similar to STAR have been explored in other cities across the country, including the Crisis Assistance Helping Out On The Streets (CAHOOTS) program in Eugene, Ore., that the STAR program was modeled after. President Joe Biden said on the campaign trail that his administration would fund programs like STAR that pairs specialized healthcare workers with law enforcement.

Pazen told CBS News that he would like to see a national rollout of a program similar to STAR. “I think it saves lives,” he said. “It prevents tragedies.”

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Makes Me Wonder Why I Even Bring The Thunder

I’ve mentioned this before, but didn’t really get much traction or expand on the fact that we’re also working in the other direction. Indiana passed a law in 2013, allowing hospitals to establish in-house police departments.



Nevertheless, the local hospital system joins a growing list of hospitals in Indiana that have formed their own police departments, becoming the 14th hospital police force in state since 2013, when state lawmakers allowed hospitals to establish in-house police departments, said Capt. David Younce, spokesman for the Indiana Law Enforcement Academy.

The police force will be overseen by the CRH Board of Trustees, the hospital’s governing body, and subject to all state statutes like any city police department or county sheriff’s department in Indiana, DeClue said.

CRH’s Board of Trustees includes Sherry Stark, David Doup, Donald Trapp, Don Michael, Dr. Frederick Shedd and Zack Ellison, according to CRH’s website.

CRH does not plan to immediately seek accreditation for the police force, but may consider accreditation as the department ramps up.

“(Hospital police) will have arrest powers like every law enforcement department,” [Bartholomew County Sheriff Matt] Myers said. “But the hospital is both a business and a service to the community. It takes a special type of person to deal with some of the people who come into a hospital”