automated phone call
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NY School District Apologizes After Automated Phone Call Uses Racial Slur Instead of Student’s Name
The Rochester City (N.Y.) School District is apologizing after an automated phone call used a racial slur instead of a student’s name. According to WHAM-TV, the district claimed that the screw-up came about as a result of a software error with a vendor it contracts with. That being said, the student’s mother still wants answers…